"What can I say, out of all the companies I emailed in August of 2013 to inquire about a demo sled to use for the Canadian Surf Lifesaving Championships, Dan was the only one to respond personally and offer up last minute help. All the other companies said it was to last minute or had a scripted response referring me to their sales site. He blew me away with instantly offering up his prototype and leaving it with me for nearly a month for me and my guards to play with and get a handle on using it to give him feedback on the prototype. The next summer I was so happy with the sled, I decided to buy his prototype, when it came time to ship, he sent me a brand new one instead. I use it for setting course's for open water swims in Halifax Harbour, setting Lifesaving Courses for competitions in Nova Scotia and New Brunswick, and as a safety tool to have with me on the water when I am training the Guardians Lifesaving club Nipper and Groms (8-15 year olds). I have even loaded the sled up and used it for transporting gear for camping to secluded beaches. All my lifeguards, nippers and groms love getting bounced around on it and picked up in surf. The RWC I.D. sled is so fantastic for quick set up and easy transportation. it is robust, and easy to pack and unpack. Thank you for an amazing product and such personal service.